Hello Sundaramoorthi,

Looks like your server is behind a proxy. You can provide the proxy information 
by editing the fossology.conf file. It can be found in locations:
1. /usr/local/etc/fossology.conf (in case of source install/docker)
2. /etc/fossology/fossology.conf (in case of installation from Debian packages)

Please update the proxy information and restart the agent.

With best regards,
Gaurav Mishra

-----Original Message-----
From: fossology@lists.fossology.org <fossology@lists.fossology.org> On Behalf 
Of sundaramoorthi p via Lists.Fossology.Org
Sent: 17 March 2020 15:33
To: Michael C. Jaeger <m...@mcj.de>; fossol...@fossology.org
Cc: fossology@lists.fossology.org
Subject: Re: [FOSSology] Fossology Local set up - Awaiting for scanned files 
result

Greetings,
PFA, Kindly assist us why Software heritage jobs always got failed. Looking for 
your reply to know about.



2020-03-17 07:27:48 softwareHeritage [0] :: 
JOB[61].softwareHeritage[3213.localhost]: "Caught exception while processing 
uploadId=5: cURL error 7: Failed to connect to archive.softwareheritage.org 
port 443: Connection timed out (see 
https://eur01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fcurl.haxx.se%2Flibcurl%2Fc%2Flibcurl-errors.html)%230&amp;data=02%7C01%7Cmishra.gaurav%40siemens.com%7Cce4fb82c7c6d462924a208d7ced56a2f%7C38ae3bcd95794fd4addab42e1495d55a%7C1%7C0%7C637205288328669168&amp;sdata=AHJFhGbU%2FejXNAnQmVQJ5EZ5YUbwuhhJ%2FpcB5yys1jk%3D&amp;reserved=0
 
/usr/local/share/fossology/vendor/guzzlehttp/guzzle/src/Handler/CurlFactory.php(149):
 
GuzzleHttp\Handler\CurlFactory::createRejection(Object(GuzzleHttp\Handler\EasyHandle),
 Array)"
2020-03-17 07:27:48 softwareHeritage [0] :: 
JOB[61].softwareHeritage[3213.localhost]: "#1 
/usr/local/share/fossology/vendor/guzzlehttp/guzzle/src/Handler/CurlFactory.php(102):
 
GuzzleHttp\Handler\CurlFactory::finishError(Object(GuzzleHttp\Handler\CurlHandler),
 Object(GuzzleHttp\Handler\EasyHandle), Object(GuzzleHttp\Handler\CurlFactory))"
2020-03-17 07:27:48 softwareHeritage [0] :: 
JOB[61].softwareHeritage[3213.localhost]: "#2 
/usr/local/share/fossology/vendor/guzzlehttp/guzzle/src/Handler/CurlHandler.php(43):
 GuzzleHttp\Handler\CurlFactory::finish(Object(GuzzleHttp\Handler\CurlHandler), 
Object(GuzzleHttp\Handler\EasyHandle), Object(GuzzleHttp\Handler\CurlFactory))"
2020-03-17 07:27:48 softwareHeritage [0] :: 
JOB[61].softwareHeritage[3213.localhost]: "#3 
/usr/local/share/fossology/vendor/guzzlehttp/guzzle/src/Handler/Proxy.php(28): 
GuzzleHttp\Handler\CurlHandler->__invoke(Object(GuzzleHttp\Psr7\Request), 
Array)"
2020-03-17 07:27:48 softwareHeritage [0] :: 
JOB[61].softwareHeritage[3213.localhost]: "#4 
/usr/local/share/fossology/vendor/guzzlehttp/guzzle/src/Handler/Proxy.php(51): 
GuzzleHttp\Handler\Proxy::GuzzleHttp\Handler\{closure}(Object(GuzzleHttp\Psr7\Request),
 Array)"
2020-03-17 07:27:48 softwareHeritage [0] :: 
JOB[61].softwareHeritage[3213.localhost]: "#5 
/usr/local/share/fossology/vendor/guzzlehttp/guzzle/src/PrepareBodyMiddleware.php(37):
 
GuzzleHttp\Handler\Proxy::GuzzleHttp\Handler\{closure}(Object(GuzzleHttp\Psr7\Request),
 Array)"
2020-03-17 07:27:48 softwareHeritage [0] :: 
JOB[61].softwareHeritage[3213.localhost]: "#6 
/usr/local/share/fossology/vendor/guzzlehttp/guzzle/src/Middleware.php(30): 
GuzzleHttp\PrepareBodyMiddleware->__invoke(Object(GuzzleHttp\Psr7\Request), 
Array)"
2020-03-17 07:27:48 softwareHeritage [0] :: 
JOB[61].softwareHeritage[3213.localhost]: "#7 
/usr/local/share/fossology/vendor/guzzlehttp/guzzle/src/RedirectMiddleware.php(70):
 GuzzleHttp\Middleware::GuzzleHttp\{closure}(Object(GuzzleHttp\Psr7\Request), 
Array)"
2020-03-17 07:27:48 softwareHeritage [0] :: 
JOB[61].softwareHeritage[3213.localhost]: "#8 
/usr/local/share/fossology/vendor/guzzlehttp/guzzle/src/Middleware.php(58): 
GuzzleHttp\RedirectMiddleware->__invoke(Object(GuzzleHttp\Psr7\Request), Array)"
2020-03-17 07:27:48 softwareHeritage [0] :: 
JOB[61].softwareHeritage[3213.localhost]: "#9 
/usr/local/share/fossology/vendor/guzzlehttp/guzzle/src/HandlerStack.php(67): 
GuzzleHttp\Middleware::GuzzleHttp\{closure}(Object(GuzzleHttp\Psr7\Request), 
Array)"
2020-03-17 07:27:48 softwareHeritage [0] :: 
JOB[61].softwareHeritage[3213.localhost]: "#10 
/usr/local/share/fossology/vendor/guzzlehttp/guzzle/src/Client.php(277): 
GuzzleHttp\HandlerStack->__invoke(Object(GuzzleHttp\Psr7\Request), Array)"
2020-03-17 07:27:48 softwareHeritage [0] :: 
JOB[61].softwareHeritage[3213.localhost]: "#11 
/usr/local/share/fossology/vendor/guzzlehttp/guzzle/src/Client.php(125): 
GuzzleHttp\Client->transfer(Object(GuzzleHttp\Psr7\Request), Array)"
2020-03-17 07:27:48 softwareHeritage [0] :: 
JOB[61].softwareHeritage[3213.localhost]: "#12 
/usr/local/share/fossology/vendor/guzzlehttp/guzzle/src/Client.php(131): 
GuzzleHttp\Client->requestAsync('get', Object(GuzzleHttp\Psr7\Uri), Array)"
2020-03-17 07:27:48 softwareHeritage [0] :: 
JOB[61].softwareHeritage[3213.localhost]: "#13 
/usr/local/share/fossology/vendor/guzzlehttp/guzzle/src/Client.php(89): 
GuzzleHttp\Client->request('get', 'https://archive...', Array)"
2020-03-17 07:27:48 softwareHeritage [0] :: 
JOB[61].softwareHeritage[3213.localhost]: "#14 
/usr/local/share/fossology/softwareHeritage/agent/softwareHeritageAgent.php(167):
 GuzzleHttp\Client->__call('get', Array)"
2020-03-17 07:27:48 softwareHeritage [0] :: 
JOB[61].softwareHeritage[3213.localhost]: "#15 
/usr/local/share/fossology/softwareHeritage/agent/softwareHeritageAgent.php(123):
 
Fossology\SoftwareHeritage\softwareHeritageAgent->getSoftwareHeritageLicense('CBFFB0EA0F04757...')"
2020-03-17 07:27:48 softwareHeritage [0] :: 
JOB[61].softwareHeritage[3213.localhost]: "#16 
/usr/local/share/fossology/softwareHeritage/agent/softwareHeritageAgent.php(107):
 
Fossology\SoftwareHeritage\softwareHeritageAgent->processEachPfileForSWH(Array, 
26, '100')"
2020-03-17 07:27:48 softwareHeritage [0] :: 
JOB[61].softwareHeritage[3213.localhost]: "#17 
/usr/local/share/fossology/lib/php/Agent/Agent.php(338): 
Fossology\SoftwareHeritage\softwareHeritageAgent->processUploadId(5)"
2020-03-17 07:27:48 softwareHeritage [0] :: 
JOB[61].softwareHeritage[3213.localhost]: "#18 
/usr/local/share/fossology/softwareHeritage/agent/softwareHeritage.php(41): 
Fossology\Lib\Agent\Agent->run_scheduler_event_loop()"
2020-03-17 07:27:48 softwareHeritage [0] :: 
JOB[61].softwareHeritage[3213.localhost]: "#19 
/usr/local/lib/fossology/fo_wrapper(77): require('/usr/local/shar...')"
2020-03-17 07:27:48 softwareHeritage [0] :: 
JOB[61].softwareHeritage[3213.localhost]: "#20 {main}agent failed on 
uploadId=5#0  Fossology\Lib\Agent\Agent->bail() called at 
[/usr/local/share/fossology/lib/php/Agent/Agent.php:349]"
2020-03-17 07:27:48 softwareHeritage [0] :: 
JOB[61].softwareHeritage[3213.localhost]: "#1  
Fossology\Lib\Agent\Agent->run_scheduler_event_loop() called at 
[/usr/local/share/fossology/softwareHeritage/agent/softwareHeritage.php:41]"
2020-03-17 07:27:48 softwareHeritage [0] :: 
JOB[61].softwareHeritage[3213.localhost]: "#2  
require(/usr/local/share/fossology/softwareHeritage/agent/softwareHeritage.php) 
called at [/usr/local/lib/fossology/fo_wrapper:77]"
2020-03-17 07:27:48 softwareHeritage [0] :: 
JOB[61].softwareHeritage[3213.localhost]: agent failed with error code 1
2020-03-17 07:27:49 softwareHeritage [0] :: 
JOB[61].softwareHeritage[3213.localhost]: agent failed, code: 0

Thanks & Regards
Sundaramoorthi Palanivel
 IT Department
Unimoni Global Business Services Private Limited DLF Cyber City, Block 2, 
Ground Floor, Shivaji Garden 1/24, Mount Poonamallee Road, Ramapuram Chennai 
600 089, Tamil Nadu, India
M: +91 9940725488| P: +91 44 61212162 | Ext: 2162 sundaramoorth...@unimoni.com
----------------------------------------------------------------------------------


-----Original Message-----
From: sundaramoorthi p
Sent: 13 March 2020 14:24
To: Michael C. Jaeger; fossol...@fossology.org
Subject: RE: [FOSSology] Fossology Local set up - Awaiting for scanned files 
result

Greetings,
Thanks for your support, I have restart the Fossology than schedulers are 
completed in few minutes.

Thanks & Regards
Sundaramoorthi Palanivel
 IT Department
Unimoni Global Business Services Private Limited DLF Cyber City, Block 2, 
Ground Floor, Shivaji Garden 1/24, Mount Poonamallee Road, Ramapuram Chennai 
600 089, Tamil Nadu, India
M: +91 9940725488| P: +91 44 61212162 | Ext: 2162 sundaramoorth...@unimoni.com

https://eur01.safelinks.protection.outlook.com/?url=www.unimoni.com%2Fgbs&amp;data=02%7C01%7Cmishra.gaurav%40siemens.com%7Cce4fb82c7c6d462924a208d7ced56a2f%7C38ae3bcd95794fd4addab42e1495d55a%7C1%7C1%7C637205288328669168&amp;sdata=2RS2HfRiwkBK%2FTxA%2BaQqxtiojKFnFxhjGy81kVBWw6Q%3D&amp;reserved=0


-----Original Message-----
From: Michael C. Jaeger [mailto:m...@mcj.de]
Sent: 13 March 2020 13:52
To: sundaramoorthi p; fossol...@fossology.org
Subject: Re: [FOSSology] Fossology Local set up - Awaiting for scanned files 
result

Hello,

There could be a number of things happened to your fossology setup.

Form the screenshot shot it looks like the "scheduler" is not processing your 
jobs. The scheduler is a central component which coordinates the analysis tasks 
on an upload.

Moreover I am seeing that you reach fossology using an IP, so it looks it is 
deployed somewhere and you reach it over the network.

poposals and iseas:

* As I write the email now, the situation has resolved and the scheduler has 
processed your jobs?

* Someone else has uploaded a number of uploads and they are processed before 
your upload is being processed. Since you have logged in with the fossy user, a 
multi user setup is unlikely and you re the only user on the server I assume?

* Then you could try to see if something went wrong with the schedule by 
looking into the "/var/log/fossology/fossology.log" on the server.

* You would stop and restart the scheduler with "sudo service fossology stop" 
and  "sudo service fossology start"

* You could restart the server machine which would start the scheduler 
(normally) automatically at boot.

Let us know if that helps,

Michael



> On 12. Mar 2020, at 12:09, sundaramoorthi p via Lists.Fossology.Org 
> <sundaramoorthi.p=unimoni....@lists.fossology.org> wrote:
>
> Greetings,
>                 I am new to Fossology, had uploaded a 
> pricing-rate-service-0.0.1-SNAPSHOT.zip file with my local setup using fossy 
> credentials. Post upload checked the “JobsàMy Recent Jobs”  all are have 
> empty status. Please assist us how long it will take time to complete the 
> scan and also where to check for scanned files results.
>
> <image001.png>
>
> Thanks & Regards
> Sundaramoorthi Palanivel
>  IT Department
> Unimoni Global Business Services Private Limited DLF Cyber City, Block 
> 2, Ground Floor, Shivaji Garden 1/24, Mount Poonamallee Road, 
> Ramapuram Chennai 600 089, Tamil Nadu, India
> M: +91 9940725488| P: +91 44 61212162 | Ext: 2162 
> sundaramoorth...@unimoni.com 
> https://eur01.safelinks.protection.outlook.com/?url=www.unimoni.com%2F
> gbs&amp;data=02%7C01%7Cmishra.gaurav%40siemens.com%7Cce4fb82c7c6d46292
> 4a208d7ced56a2f%7C38ae3bcd95794fd4addab42e1495d55a%7C1%7C1%7C637205288
> 328669168&amp;sdata=2RS2HfRiwkBK%2FTxA%2BaQqxtiojKFnFxhjGy81kVBWw6Q%3D
> &amp;reserved=0 <image002.png>
>
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> infringement of any legal right. Therefore, Unimoni will not take any 
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> other liabilities arising, employees are fully responsible for the content of 
> their emails.
> 

Disclaimer: This communication is intended solely for the use of the individual 
or entity to whom it is addressed and others authorized to receive it. It may 
contain confidential or legally privileged information. If you are not the 
intended recipient, you are hereby notified that any disclosure, copying, 
distribution, or action taken in reliance upon the information is strictly 
prohibited and/or is unlawful. If you have received this communication by 
error, please notify us immediately by responding to this email before deleting 
it from your system. Unimoni cannot be and/or will not be held responsible for 
the improper or incomplete transmission of information contained in this 
communication, or for any delay in its receipt. The views and opinions included 
in this email belong to their author and do not necessarily mirror the views 
and opinions of Unimoni. Our employees are obliged not to make any defamatory 
clauses, infringe, or authorize infringement of any legal right. Therefore, 
Unimoni will not take any liability for such statements included in emails. In 
case of any damages or other liabilities arising, employees are fully 
responsible for the content of their emails.
Disclaimer: This communication is intended solely for the use of the individual 
or entity to whom it is addressed and others authorized to receive it. It may 
contain confidential or legally privileged information. If you are not the 
intended recipient, you are hereby notified that any disclosure, copying, 
distribution, or action taken in reliance upon the information is strictly 
prohibited and/or is unlawful. If you have received this communication by 
error, please notify us immediately by responding to this email before deleting 
it from your system. Unimoni cannot be and/or will not be held responsible for 
the improper or incomplete transmission of information contained in this 
communication, or for any delay in its receipt. The views and opinions included 
in this email belong to their author and do not necessarily mirror the views 
and opinions of Unimoni. Our employees are obliged not to make any defamatory 
clauses, infringe, or authorize infringement of any legal right. Therefore, 
Unimoni will not take any liability for such statements included in emails. In 
case of any damages or other liabilities arising, employees are fully 
responsible for the content of their emails.




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