At 07:05 PM 2/10/00 -0900, Kevin FitzGerrell wrote:
>The Foxboro CSC emailed me and said that this year thanks they have
>made improvements that will allow them to attempt to provide prompt
>relevent and personalized response to customer service inquiries.
>I just wonder what they were attempting to provide before these
>improvements?
Mere customer satisfaction? Weren't you satisfied? ;-)
Duc M. Do
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