Hi, have you double checked that you have the latest firmware installed by using fwupd?
Benjamin On Fri, 2021-07-23 at 17:08 +0200, Albert Schimpf wrote: > Hello everyone. > > I'm trying to get the fingerprint reader to work on my HP g7 435 > laptop, > 5.13.4-arch1-1 kernel. > The fingerprint reader from Synaptics (06cb:00df) seems to be > supported > since last year. > I fiddled around a lot but can't get it to work. > > I first cleared the fingerprints in the BIOS. > I updated the firmware (Prometheus) via fwupdmgr. > I configured the policy kit correctly. > fprintd service is running. > > When trying the `fprintd-enroll` command, this is the output: > > Using device /net/reactivated/Fprint/Device/0 > Enrolling right-index-finger finger. > Enroll result: enroll-stage-passed > Enroll result: enroll-unknown-error > > The password is requested by the policy kit agent and then it aborts. > > The service log reports: > > Device reported an error during enroll: Enrollment failed (104) > > There were some suggestions to downgrade fprint to 1.90, but that > didn't > work. > Then I removed the packaged versions and compiled fprintd and > libfprint > from source today and the error stays the same. > > messages? > > Best, > Albert > _______________________________________________ > fprint mailing list > fprint@lists.freedesktop.org > https://lists.freedesktop.org/mailman/listinfo/fprint >
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_______________________________________________ fprint mailing list fprint@lists.freedesktop.org https://lists.freedesktop.org/mailman/listinfo/fprint
