Hi,
yes, fwupdmgr update with the device id supplied results in:
current version is 10.01.3273255: 10.01.3273255=same
fwupdmgr get-history also shows that the update was applied.
I attached the history as a text file.
One thing I'm wondering is why there are two firmware updates listed
online at fwupd.org/lvfs/devices, Prometheus Fingerprint Reader Device
Update and
Prometheus Fingerprint Reader Configuration Device Update.
I could only do the Reader Device Update via fwupd.
Albert
On 7/23/21 5:46 PM, Benjamin Berg wrote:
Hi,
have you double checked that you have the latest firmware installed by
using fwupd?
Benjamin
On Fri, 2021-07-23 at 17:08 +0200, Albert Schimpf wrote:
Hello everyone.
I'm trying to get the fingerprint reader to work on my HP g7 435
laptop,
5.13.4-arch1-1 kernel.
The fingerprint reader from Synaptics (06cb:00df) seems to be
supported
since last year.
I fiddled around a lot but can't get it to work.
I first cleared the fingerprints in the BIOS.
I updated the firmware (Prometheus) via fwupdmgr.
I configured the policy kit correctly.
fprintd service is running.
When trying the `fprintd-enroll` command, this is the output:
Using device /net/reactivated/Fprint/Device/0
Enrolling right-index-finger finger.
Enroll result: enroll-stage-passed
Enroll result: enroll-unknown-error
The password is requested by the policy kit agent and then it aborts.
The service log reports:
Device reported an error during enroll: Enrollment failed (104)
There were some suggestions to downgrade fprint to 1.90, but that
didn't
work.
Then I removed the packaged versions and compiled fprintd and
libfprint
from source today and the error stays the same.
messages?
Best,
Albert
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HP ProBook x360 435 G7
│
└─Prometheus:
│ Device ID: 23ec719b6aabc2d2dac5176c232f0da7a21881b0
│ Previous version: 10.01.3238595
│ Update State: Success
│ Last modified: 2021-07-23 07:05
│ GUID: 816af83b-646c-5033-ae19-26391eeb675d
│ Device Flags: • Updatable
│ • Supported on remote server
│ • Reported to remote server
│ • Cryptographic hash verification is available
│
└─Prometheus Fingerprint Reader Device Update:
New version: 10.01.3273255
Remote ID: lvfs
Summary: Firmware for the Synaptics Prometheus Fingerprint
Reader device
License: Proprietary
Size: 412.8 kB
Created: 2020-10-20
Urgency: Medium
Vendor: Synaptics Inc.
Duration: 2 seconds
Description:
New features and enhancements:
• Support Linux system
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