One guess that I have is this:

Your writer opens up a file, say, Doc01.fm that has an unresolved xref. The 
writer finds it and the reference is to Doc02.fm which the writer opens.

Now your writer has both 01 and 02 open and fixes the xref. In doing so a new 
marker is inserted in 02.

IF you then save 01 and close it the reference exists to the marker in 02. 
However IF you then close 02 without saving (believing that "nothing has 
changed in it") then you are dropping the marker.

Ensure that the writer saves BOTH the file that had the reference inserted AND 
the file that is being referenced to.

Hope that helps.

Bernard



Bernard Aschwanden
Publishing Technologies Expert
Publishing Smarter

[EMAIL PROTECTED] 

www.publishingsmarter.com 

 

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Janice Cadel
Sent: Thursday, January 26, 2006 11:20 AM
To: [email protected]
Subject: cross-reference problem


We are using unstructured FM 7.0. Our book contains several chapters. The files 
were moved from one location to another location. When the writer opened up the 
book, he received an "unresolved cross-reference" message. He did a Search on 
the unresolved-cross references and re-submitted the cross-references. He was 
able to generate the book, but the next time he opened the book, he received 
the "unresolved cross-reference" message again. It was the same 
cross-references. He corrected them again, and the whole cycle repeated itself. 
Does anyone have an idea of why this keeps happening and how we can resolve it?
                                                                            
                                                                            
                                                                            



-----------------------------------------------
Janice Cadel
Principal Technical Writer/Editor
Hughes Network Systems, LLC
11717 Exploration Lane
Germantown, MD  20876
301-601-7434
fax: 301-428-2801
-----------------------------------------------

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