On Fri, Jun 26, 2009 at 4:30 AM, Andersen, Verner Engell
VEA<verner.ander...@radiometer.dk> wrote:
> Once I learned that you shouln't use the word "please" in technical
> documentation - that it was like asking the reader to do you favor.

I've just opened the Windows Help and Support Center (XP), did a
search for "please", and found 15 articles (full-text search results);
each article contains at least one instance. Looking at the first few,
none of them make me feel as though Microsoft were asking me for a
favour.

You could repeat this experiment with other help systems available to you.

-- 
Milan Davidovic
http://altmilan.blogspot.com
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