On the Frame Print dialog box, is Print to File checked or not checked?
It should NOT be activated in order to automatically create a PDF. If
it is active, a PS file is created but it's not distilled -- you'd
have to Distill it manually.
Art Campbell
[email protected]
"... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl." -- Richard Thompson
No disclaimers apply.
DoD 358
On Thu, Oct 1, 2009 at 3:08 PM, Scott White <[email protected]> wrote:
> I have a client running windows XP, Frame 9 and she can't print to
> postscript file.
> She is using acrobat 8 professional so we didn't install the pdf creator for
> Frame 9. She can create a pdf if she chooses save as pdf.
> I've ensured she has no other versions of acrobat installed.
>
> When she tries to print to postscript, after selecting Adobe PDF as her
> printer, it just sits there and does nothing. I went on to her machine with
> a web session and verified things were set correctly. She can print to
> postcript just fine with InDesign.
>
> We have uninstalled Frame and reinstalled.
>
> Any places to look would help.
>
>
>
> Scott White
> Media Production & EBC Manager
> Implementation Coordinator
> 210-704-8239
> [email protected]
>
>
>
>
>
>
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