We are selecting print to file. Yes we want a postscript file so we
can use Distiller.
Scott White
Media Production & EBC Manager
Implementation Coordinator
210-704-8239
[email protected]
On Oct 1, 2009, at 2:12 PM, Art Campbell wrote:
On the Frame Print dialog box, is Print to File checked or not
checked?
It should NOT be activated in order to automatically create a PDF. If
it is active, a PS file is created but it's not distilled -- you'd
have to Distill it manually.
Art Campbell
[email protected]
"... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl." -- Richard Thompson
No disclaimers
apply.
DoD 358
On Thu, Oct 1, 2009 at 3:08 PM, Scott White <[email protected]>
wrote:
I have a client running windows XP, Frame 9 and she can't print to
postscript file.
She is using acrobat 8 professional so we didn't install the pdf
creator for
Frame 9. She can create a pdf if she chooses save as pdf.
I've ensured she has no other versions of acrobat installed.
When she tries to print to postscript, after selecting Adobe PDF as
her
printer, it just sits there and does nothing. I went on to her
machine with
a web session and verified things were set correctly. She can print
to
postcript just fine with InDesign.
We have uninstalled Frame and reinstalled.
Any places to look would help.
Scott White
Media Production & EBC Manager
Implementation Coordinator
210-704-8239
[email protected]
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