Spectrum Writing wrote: > And FM locks on me and that's the end of the story. After many attempts > to > correct this, I simply gave up and decided to uninstall/reinstall FM 9.0 > thinking that would solve the issue. When I put in disk1 of my TCS2 install > disk, and request to uninstall (NOT reinstall/uninstall) Adobe FM 9 and > Adobe Acrobat Extended Pro, I can only uninstall FM 9.0! when I try to > simply uninstall and reinstall Adobe Acrobat Extended Pro 9, I get this > message:
Tammy, have you tried doing it via Control Panel > Add or Remove Programs? It may just fire up the same Technical Communication Suite 2 Installer program that you're running from the DVD, but OTOH, the installed version may be more aware of / in control of what's happening at the OS level. > RSo3Middletierservice. exe and MiddleTierservice.exe are running and it > WON'T let me uninstall anything else. WTF? I have absolutely NOTHING else > open during the uninstall - I have closed everything including outlook, > snagit, etc. and for the life of me, I can't uninstall. Have you tried ending those processes in Task Manager's Processes tab? FWIW, I just shut down Acrobat, and in Task Manager, I see RSo3Middletierservice.exe and RSO3Server.exe (which sounds related) listed as running processes, but not MiddleTierservice.exe. > I finally gave that up and went to a RevoUninstaller and even that won't > uninstall the rest of TCS2. I get the same message about the .exe files > being open. > > > > I am LOCKED in uninstall hell with TCS2 and I need to be able to clean my > system and do a clean reinstall. IMO, Adobe has a long history of handling installs, upgrades, and uninstalls poorly, and I'm sorry to learn that that's still the case. My sympathies. Richard G. Combs Senior Technical Writer Polycom, Inc. richardDOTcombs AT polycomDOTcom 303-223-5111 ------ rgcombs AT gmailDOTcom 303-777-0436 ------ _______________________________________________ You are currently subscribed to Framers as [email protected]. Send list messages to [email protected]. To unsubscribe send a blank email to [email protected] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [email protected]. Visit http://www.frameusers.com/ for more resources and info.
