Thanks, Art. Hmm, I'm not seeing the error that page refers to ("Licensing for this product has stopped working"). I get window whose title says Trial Version Expired, then there's the space to enter the serial number. I guess I could enter it, but I'm just concerned about the issues I've heard about. I also forgot to say that I'm on Windows XP, not the new-fangled Visa or Windows 7. ;-) More thoughts, anyone? Thanks!
~~~~~~~~~~~~~~~~~~~~~~~~~ Linda G. Gallagher TechCom Plus, LLC lindag at techcomplus dot com www.techcomplus.com 303-450-9076 or 800-500-3144 User guides, online help, FrameMaker and WebWorks ePublisher templates ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ RMIMA Membership Manager www.RMIMA.org ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ _____ From: Art Campbell [mailto:art.campb...@gmail.com] Sent: Wednesday, December 16, 2009 10:36 AM To: Linda G. Gallagher Cc: framers@lists.frameusers.com Subject: Re: TCS2 Distiller license problem I've used this program: http://www.adobe.com/support/contact/licensing.html and it's mentioned on the TCS User's Group site (by me). Art Campbell art.campb...@gmail.com "... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl." -- Richard Thompson No disclaimers apply. DoD 358 On Wed, Dec 16, 2009 at 12:21 PM, Linda G. Gallagher <lin...@techcomplus.com> wrote: All, Since hearing about some problems with TCS 2, I'm concerned about the issue below that I've encountered. A quick look at the Adobe forums didn't garner an answer. I have a fully licensed version of TCS2 on my laptop. I first installed it as the trial version, then entered my serial number when I got it. I've not had any issues with testing out RH and FM, but I notice now when I open Distiller, I'm being asked for a serial number. I'm able to open all other parts of TCS 2, including RH, FM, Acrobat (not Distiller), PhotoShop, and Captivate. These all recognize that I've already entered a serial number. Only Distiller does not. I understand that the problems I've heard about started with licensing issues with Acrobat. I've also heard that some of the solutions to this problem cause more problems. Does anyone know of a script that will fix this licensing issue with Distiller and not hose up my TCS 2 installation and my laptop? Thank you for your help. ~~~~~~~~~~~~~~~~~~~~~~~~~ Linda G. Gallagher TechCom Plus, LLC lindag at techcomplus dot com www.techcomplus.com 303-450-9076 or 800-500-3144 User guides, online help, FrameMaker and WebWorks ePublisher templates ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ RMIMA Membership Manager www.RMIMA.org ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ _______________________________________________ You are currently subscribed to Framers as art.campb...@gmail.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. _______________________________________________ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.