If everything else is working, I'd open the .png with a photo editor other
than the one you used to create it and do a SaveAs PNG again, and try the
import a second time with the new file.
Most times when I've had a problem importing graphics, it's turned out to be
a problem with the source graphic file...
And if your system's been up a while, it wouldn't hurt to clear and reclaim
memory by rebooting....
Cheers,
Art
Art Campbell
art.campb...@gmail.com
"... In my opinion, there's nothing in this world beats a '52 Vincent and a
redheaded girl." -- Richard Thompson
No disclaimers apply.
DoD 358
On Wed, Jun 16, 2010 at 10:24 AM, David Farbey <dfar...@yahoo.co.uk> wrote:
> I am using FM 8.0p277 (installed as part of TCS 1) on Win XP Pro.
>
> In the recent past I have had no problem importing *.png graphic files into
> FrameMaker 8.
>
> Today I tried to import a *.png file and received an error message: “The
> filter encountered an error and could not complete the translation.” I can
> import files in other formats such as *.jpg.
>
> I had a quick look on the Adobe support forum, but the only references to
> this error message appear to be related to importing PDF documents into
> FrameMaker 7.
>
> Any ideas for resolving this issue would be gratefully received.
>
> Thanks
>
> David
>
> --
> David Farbey - da...@farbey.co.uk
> Mobile 07879 005 946
> Web site/Blog <http://www.farbey.co.uk>
> Twitter <http://twitter.com/dfarb>
> LinkedIn <http://www.linkedin.com/in/informationdesign>
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