Yves Barbion wrote:

> Hi group
>
> Can someone please explain to me why Adobe Acrobat 9 Standard (Full, no
> update) costs:
>
>     - US $299 (216 EUR) when I buy it in the US Store
>     http://bit.ly/aXhtLv
>     - US $554 (401 EUR) when I buy it in a European Adobe Store
>     - http://bit.ly/dtOSd3
>
> I called Customer Support in Belgium and the explanation they gave me was
> that "the price in the US is lower because they don't have offer free
> support". But I don't need support!
>

Was he trying to say they "have *to* offer free support?" In other words, does EU law (or general expectation of EU customers) require free product support? If so, this might explain the difference: $229 gets you a product out the door; $554 buys you hand-holding (whether you predict you will ask for it or not...).

Just guessing here...

--William


--
William Abernathy
Berkeley, CA
http://yourwritereditor.com
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