I think I had a similar problem installing an imaged installation file
from a USB key. It worked fine when I copied the image to my hard drive
and installed from there.
Other than that, you might try suggestions from this article:
http://kb2.adobe.com/cps/406/kb406891.html
Nadine
On 20/01/2011 8:59 PM, Alison Craig wrote:
FM 9 Version: 9.0p255
Unstructured
OS: Trying to install on Windows 7, 64 bit (brand new machine)
FM Experience: 19 months
Before I try Adobe support tomorrow, I thought I'd present my problem to the
List.
I am trying to install FM 9 on my brand new Windows 7, 64 bit machine (if
system specs would help I can provide those.)
The install seems to work fine and when I open it for the first time, it asks for
structured or unstructured (unstructured) and presents the Registration screen (which I'm
ignoring for the time being). When it tries to access the actual FM9 program I get a
"serious error" along with the file name and location to report the error. I've
uninstalled and reinstalled but it didn't help.
FYI: It's installed into "Program Files (x86)" and not "Program Files".
Before we completed the specs for my new system I checked that you could run
FM9 on Windows 7 and the answer was yes - but of course those specs have now
disappeared as FM10 is now available.
I really hate new hardware (and Windows 7).
Any suggestions?
Alison
Alison Craig, Technical Writer
Ultrasonix Medical Corporation
130 - 4311 Viking Way
Richmond, BC V6V 2K9
Tel: (604) 279-8550, ext 127
E-mail: [email protected]<mailto:[email protected]>
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