Hi Shlomo

Gay and I had some correspondence about this, as I had the same problem some 
time ago. I was able to fix my own problem a few weeks back by doing what you 
recommend (as a result of a tip supplied by Dr. Winfried Reng).

However, in comparing notes with Gay, we both appear to have had the same 
problem - corruption of the Asian font settings in maker.ini. So, for example 
the line that reads:

Ryumin, *, *, *=MS 明朝, *, *, *    

would read:

Ryumin, *, *, *=?? ??, *,  *, *

Question marks were substituted for all Asian font glyphs as well as the "MS" 
part of each line.

I have no idea how this corruption occurred, though it Gay's case (I believe) 
it was caused by opening the maker.ini in Wordpad and resaving it from there 
(she may confirm).

Since last week I have replaced my own maker.ini with a colleague's and all now 
works well again; this is *without* the changes that you recommend. The 
SmartQuotes section is restored to its original form, that is:

; Smart Quote Characters
; SmartQuotes \xd4\xd5\xd2\xd3 )  English curved quotes
; SmartQuotes \xe2\xd4\xe3\xd2 )  German-style quotes with base quotes
; SmartQuotes \xd5\xd5\xc7\xc8 )  French-style quotes using guillemets
; SmartQuotes \xd5\xd5\xd3\xd3 )  Swedish- and Finnish-style quotes
; SmartQuotes \xd4\xd5\xd2\xd3 )  Italian curved quotes
;
; English curved quotes:
SmartQuotes=‘’“”

Regards,
Roger

Roger Shuttleworth
Technical Documentation
AV-BASE Systems Inc.
1000 Air Ontario Drive, Suite 200
London, Ontario
N5V 3S4
Tel. 519 691-0919 ext. 330
  _____  

From: Shlomo Perets [mailto:[email protected]]
To: Gay Alson [mailto:[email protected]]
Cc: [email protected]
Sent: Mon, 03 Oct 2011 08:04:58 -0400
Subject: Re: FrameMaker 9 keyboard weirdness

Gay,
  
  You wrote:
  
  
  >What on earth have I done? Suddenly single or double quotes in
  >FrameMaker 9 (fully patched) display as question marks. (Only in Frame,
  >not Outlook, Notepad, or Word.)
  >
  >I've been on Windows 7 for awhile now; only thing I've changed recently
  >is to edit maker.ini so Ctrl-V will paste text from Word instead of
  >having it come in as OLE. My co-workers who did the same thing haven't
  >had this substitution and none of my other keys have been remapped.
  ...
  
  Check the SmartQuotes= entry in your maker.ini file, comparing it to a
  backup version of maker.ini if available, or to your co-workers' version.
  (you may also try resetting it to according to the sample language-dependent
  values provided above the entry in the maker.ini file)
  
  
  
  Shlomo Perets
  
  MicroType, http://www.microtype.com
  FrameMaker/TCS training & consulting * FrameMaker-to-Acrobat 
  TimeSavers/Assistants
  
  
  
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