Re: Windows 7 compatilbility for FrameMaker 8

[Dave Reynolds]

We are running Frame 8 on Windows 7 Pro 32-bit here.  We just installed it as normal (including updates) and have had no problems.  I believe we all have administrator access to our PCs. Cheers Dave Menahem Rosen wrote, on 7/03/2012 6:15 a.m.: Three people on my team are currently using FM8. When IT upgraded our computers to Windows 7 (from XP), they were able to re-install Frame 8 and TC 1 without a problem. Now I have a new writer who has been unsuccessful at installing Frame 8 (on a new 32-bit Win 7 PC) using the installation disks we have. (The intention was to set him up with a 30-day trial while we order a license.) Each time, the installation proceeds...until it "rolls back" and uninstalls. You don't even get a chance to enter a serial number or install it as a trial.   The IT people simply reply that FM8 is not compatible with Win7. Can anyone explain why it installed and works on three computers and not on others?   My plan was to purchase a new license (Frame 10, of course) and then downgrade it to Frame 8, rather than spend thousands to upgrade everyone to 10, with limited added value for us. I wanted to do the same (downgrade FM) with TCS. Now, I don't know what to do.   There are several posts on this list that verify that FM8 works on Win7 platforms. Advice, anyone?     Menahem   ************************************************************************************ This footnote confirms that this email message has been scanned by PineApp Mail-SeCure for the presence of malicious code, vandals & computer viruses. ************************************************************************************ _______________________________________________ You are currently subscribed to framers as dave.reyno...@taitradio.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/dave.reynolds%40taitradio.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. -- Dave Reynolds Senior Technical Author Tait Communications DDI: 64 3 3581029 Email: dave.reyno...@taitradio.com www.taitradio.com ======================================================================= This email, including any attachments, is only for the intended addressee. It is subject to copyright, is confidential and may be the subject of legal or other privilege, none of which is waived or lost by reason of this transmission. If the receiver is not the intended addressee, please accept our apologies, notify us by return, delete all copies and perform no other act on the email. Unfortunately, we cannot warrant that the email has not been altered or corrupted during transmission. =======================================================================

_______________________________________________


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.