There was some issues with installing FrameMaker 8 to XP computers with
SP3. Adobe issued a new installer to fix this. (It was issued during
FM9's reign, so after the fact.) Since it sounds like you installed
Windows 7 as an upgrade on some computers and a fresh install on
another, perhaps the version of installer files you are using makes a
difference. Here is a link to the updated FM8 installer:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4549. Perhaps
using it instead of original installer disks will make a difference.
I also seem to remember reading reports of some installation ills that
were fixed by copying the installation files to the hard disk and
installing from there, instead of from the CD. Perhaps that is all you
need to do.
Mike Wickham
On 3/6/2012 11:15 AM, Menahem Rosen wrote:
Three people on my team are currently using FM8. When IT upgraded our
computers to Windows 7 (from XP), they were able to re-install Frame 8
and TC 1 without a problem. Now I have a new writer who has been
unsuccessful at installing Frame 8 (on a new 32-bit Win 7 PC) using
the installation disks we have. (The intention was to set him up with
a 30-day trial while we order a license.) Each time, the installation
proceeds...until it "rolls back" and uninstalls. You don't even get a
chance to enter a serial number or install it as a trial.
_______________________________________________
You are currently subscribed to framers as [email protected].
Send list messages to [email protected].
To unsubscribe send a blank email to
[email protected]
or visit
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com
Send administrative questions to [email protected]. Visit
http://www.frameusers.com/ for more resources and info.
