Laura, 

I wrote to you privately, but I wanted to add something that, while anecdotal, 
is relevant. 

For a very large (100+ pages) document for my capstone course, I am running 
into many issues of Word 2011 on a MacBook Pro running Lion crashing. It gives 
me an error saying that my disk isn't inserted properly (a really ludicrous 
error). The document has a few graphics, a ToC, and a low-overhead template. 
There is no reason for it to crash, but it does. 

The only way I have found to avoid the error is to force quit the app and work 
on sections of the doc in smaller chunks, which we will knit together at the 
end. 

I can't fathom trying to use Word for product doc unless you did so in very 
small files. Even then...

Doris E. Pavlichek
[email protected]
Sent from my iPhone

On Jul 10, 2012, at 3:57 AM, <[email protected]> wrote:

> Dear all
> 
> Please tell me I'm not going mad or being unreasonable.
> 
> Have just come into work to find that the company which acquired us a few 
> months ago wants me to use Powerpoint for creating datasheets instead of 
> InDesign (definite) and "a more flexible tool" (Word) instead of our beloved 
> Framemaker (proposed).
> 
> I could cry. I am the only tech author in the company of about 100 people and 
> the marketing department used PP for datasheets which they say is "adequate" 
> for the job. This all arose on Friday when someone else needed to edit a 
> version of my ID files when I was on holiday.  Now I come in to find:
> 
> "...For more technical documentation (e.g. product manuals) then I understand 
> the argument for use of a more specialist tool - but even here we can use 
> more flexible tools."
> 
> Such as????? I have long user guides with masses of conditional text. Just 
> let Word have a shot at that. In fact, they were trying to do just that 
> before I started this job 4 years ago - and it wasn't working.
> 
> Sorry to clog up the forum with this but I think of you all as friends who 
> feel the same way about FM as I do.
> 
> How do I persuade them otherwise? In fact, it's just one person really I 
> think I need to convince - not in my office.
> 
> I can just about cope with datasheets in PP but using anything other than 
> Frame for long user guides is unthinkable.
> 
> L
> 
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