Hi All,
I have been assigned to create a comprehensive and a single glossary for
documentation purposes. I am researching and evaluating several options at this
time, and one of the suggestions i have received is to define a workflow (from
Product Manager to Dev to Doc) using our defect tracking system.
We currently use Siebel to track defects. What are the pros and cons of using a
defect tracking system to set up a workflow for a glossary? What are some of
the concerns with this approach?
The eventual intent is to create a global file in Frame and use RoboHelp to
make it available online to various groups within the company.
Please share your views when you have a minute.
Thanks for your help.
Rgds,
Roopa
"This is my simple religion. There is no need for temples; no need for
complicated philosophy. Our own brain, our own heart is our temple; the
philosophy is kindness."
--H.H. the Dalai Lama
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