Dear Framers,

Thanks again for your patience as we worked through the issue and provided the 
patch to fix this problem. 

Just to summarize for everyone, there is a FM10 patch out that you should 
download and apply, which would fix this issue. The webpage which has the links 
to the patch describes in detail which of the 2 patches you should apply 
depending on your product/version. Please refer to the patch page here URL 
http://helpx.adobe.com/framemaker/kb/cant-launch-framemaker-10.html

Also, the link to the original blog post (summarizing the issue, our response 
and the various updates made) is here 
http://blogs.adobe.com/techcomm/2013/01/update-on-the-issue-of-framemaker-10-not-launching.html

Hope this summary information is helpful.  Wishing you all a great weekend!

Regards,
Kapil Verma
Sr. Product Manager - FrameMaker line of products


-----Original Message-----
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Craig Ede
Sent: Monday, December 31, 2012 9:36 PM
To: framers@lists.frameusers.com
Subject: RE: RE: FrameMaker 10 does not start ("licensing expired")

To display your Framemaker version number, start Framemaker 10, go to the Help 
menu item and click on About Framemaker. This works for a TCS 3 installation.

Note that if you can't start Framemaker due to the license expired message you 
may have to set your date back into 2012, but that would be a good sign you 
don't have the update.

Craig



_______________________________________________


You are currently subscribed to framers as kve...@adobe.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit http://lists.frameusers.com/mailman/options/framers/kverma%40adobe.com

Send administrative questions to listad...@frameusers.com. Visit 
http://www.frameusers.com/ for more resources and info.
_______________________________________________


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

Reply via email to