Hi Kapil,

Thanks for a quick response and the solution. It would be nice if all of
Adobe's responses were as quick and accurate as yours. :-)

Happy new year!

Bodvar Bjorgvinsson
Iceland





On Fri, Jan 4, 2013 at 9:21 AM, Kapil Verma <[email protected]> wrote:

> Dear Framers,
>
> Thanks again for your patience as we worked through the issue and provided
> the patch to fix this problem.
>
> Just to summarize for everyone, there is a FM10 patch out that you should
> download and apply, which would fix this issue. The webpage which has the
> links to the patch describes in detail which of the 2 patches you should
> apply depending on your product/version. Please refer to the patch page
> here URL
> http://helpx.adobe.com/framemaker/kb/cant-launch-framemaker-10.html
>
> Also, the link to the original blog post (summarizing the issue, our
> response and the various updates made) is here
> http://blogs.adobe.com/techcomm/2013/01/update-on-the-issue-of-framemaker-10-not-launching.html
>
> Hope this summary information is helpful.  Wishing you all a great weekend!
>
> Regards,
> Kapil Verma
> Sr. Product Manager - FrameMaker line of products
>
>
> -----Original Message-----
> From: [email protected] [mailto:
> [email protected]] On Behalf Of Craig Ede
> Sent: Monday, December 31, 2012 9:36 PM
> To: [email protected]
> Subject: RE: RE: FrameMaker 10 does not start ("licensing expired")
>
> To display your Framemaker version number, start Framemaker 10, go to the
> Help menu item and click on About Framemaker. This works for a TCS 3
> installation.
>
> Note that if you can't start Framemaker due to the license expired message
> you may have to set your date back into 2012, but that would be a good sign
> you don't have the update.
>
> Craig
>
>
>
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