The confusing part is that they sent me an e-mail in January - just 6 to 8 weeks ago - saying that it was getting close to the time to renew!!! I have individual plans for FrameMaker and Acrobat - both expiring in May. :(
Z From: Matt Sullivan [mailto:[email protected]] Sent: Thursday, March 21, 2013 6:13 PM To: Syed Zaeem Hosain ([email protected]) Cc: [email protected] List Subject: Re: Where on Adobe is the info/link to renew my maintenance contract for FrameMaker? Eek! My plan is for the TCS, so I don't know what they've done with the individual plans. I do know that they stopped selling new maintenance for FM as a point product. -Matt Matt R. Sullivan co-author Publishing Fundamentals: Unstructured FrameMaker 11<http://framemaker11book.com/> P: 714.960.6840 | C: 714.585.2335 | [email protected]<mailto:[email protected]> [cid:[email protected]]<http://twitter.com/mattrsullivan>@mattrsullivan<http://twitter.com/mattrsullivan> [cid:[email protected]] <http://www.linkedin.com/in/mattrsullivan> LinkedIn<http://www.linkedin.com/in/mattrsullivan> [cid:[email protected]] <http://www.facebook.com/mattrsullivan> facebook<http://www.facebook.com/mattrsullivan> [cid:[email protected]] <http://mattrsullivan.com/> mattrsullivan.com<http://mattrsullivan.com/> On Mar 21, 2013, at 6:00 PM, "Syed Zaeem Hosain ([email protected]<mailto:[email protected]>)" <[email protected]<mailto:[email protected]>> wrote: Ok-a-a-y ... I am confused now. I just spoke with an Adobe sales rep who claims that they are no longer offering the Upgrade Plan for Acrobat and FrameMaker ... huhn!?!? Even though, Adobe sent me an e-mail in late January reminding me that my current one was going to expire soon (in May fortunately) and I needed to renew? Does anyone know what is going on here? If Adobe is going to charge an arm and a leg to upgrade to the next version of FrameMaker (like I had to do for version 9 and 10 and 11), then that will be the last nail in the coffin, and I will use version 11 till it croaks or find another solution. The cost of FrameMaker has simply become too expensive to work for my needs ... :( Z
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