I can confirm that there is indeed a problem with the fmer...@adobe.com<mailto:fmer...@adobe.com> e-mail address. It is directly accessible within Adobe, but bounces everything addressed to it from outside.
I have put in a service call to Adobe’s IT group to fix that problem ASAP. I’ll let the list know when the problem is resolved (assuming they respond to me!) ☺ - Dov [cid:image001.png@01CE2BD5.EB4CA420] Dov Isaacs Principal Scientist Adobe Systems Incorporated +1 408.536.2896 (tel) +1 408.242.5161 (cell) isa...@adobe.com<mailto:isa...@adobe.com> 345 Park Avenue San Jose, CA 95110-2704 USA http://www.adobe.com<http://www.adobe.com/> Feel free to print this e-mail if your needs dictate hard copy. There is no need to feel guilty about printing! Paper is renewable and recyclable. ISAACS-OFFICE.corp.adobe.com From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Suzanne Bolduc Sent: Thursday, March 28, 2013 3:03 PM To: framers@lists.frameusers.com Subject: messages to fmer...@adobe.com bounce hi, would someone know what happens with the e-mail alias fmer...@adobe.com<mailto:fmer...@adobe.com> lately? When FM crashed earlier this week I tried sending the log file as I normally do but this time it bounced. I tried resending again, and tried a couple more times over the last days, to no avail. the Delivery Failure Report tells me that my message was not delivered to: fmer...@adobe.com<mailto:fmer...@adobe.com> because: 550 No such user - psmtp I know I was still able to send log files to this address in January. I found forum posts about a similar issue with an Adobe e-mail alias for a different product, but that problem had reportedly been resolved at some point. is Adobe experiencing problems with their e-mail servers? or are these aliases being retired? thanks, Suzanne
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