Framemaker can take quite a while to do some things, so it's important to know the difference between a crash and a "FrameMaker is not responding" message. The latter means "Wait until I complete this task." The former is accompanied by a crash message and exiting from FrameMaker. Very seldom do I see crashes that don't have the crash window message (which contains the opportunity of send the logs to Adobe for analysis to improve the product).
Craig
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