I'm running Frame 9 on each of two Windows 7 laptops, which I'll call computer A and computer B.
Computer A is running version 9.0p196. (A while back it was fully updated but my hard drive crashed and I had to start over.) Computer B is running version 9.0p255. My problem is that on computer A I am not able to select a paragraph tag by hitting F9 and then typing the first few characters of the tag name. For example, I have the following: b1Body1 bu1Bullet1 Naturally if I hit F9 then "b" it activate b1Body1. On computer B, if I enter "bu" then I get to bu1Bullet1. On computer A, typing "bu" does not move me from b1Body1 to bu1Bullet1. I have to use the down arrow key. I suspect this has to do with my version. So my QUICK question is, can someone help me understand what version to update to from 9.0p196 to get to 255? And how to get that? For a full explanation of why I'm asking this question, read on. It will probably give you a headache. Thank you in advance. :) - Tim Continuing, the second problem I have is that I cannot download an update on computer A. Upon asking Frame to look for updates, I get the following message: "The update server is not responding, which means it might be offline at the moment, or the Internet or firewall settings may be incorrect. Please try again later." (It works fine on computer B.) This error occurs on my work network and at home. Through some logic (I don't remember actually), several weeks ago I managed to download the FrameMaker_9_0_4_win.exe update. (I didn't get it on computer B because computer B tells me there is no update to p255.) Anyway, when I try to install this upgrade on computer A it tells me that this update is for the version p250 build. Then it quits. I find that taking a screen shot of this email and turning it upside down makes it more readable. CONFIDENTIALITY NOTICE: The information contained in this message may be privileged and/or confidential. If you are not the intended recipient, or responsible for delivering this message to the intended recipient, any review, forwarding, dissemination, distribution or copying of this communication or any attachment(s) is strictly prohibited. If you have received this message in error, please notify the sender immediately, and delete it and all attachments from your computer and network.
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