My guess is an update was applied and the machine needed another
reboot to complete it.

On Mon, Feb 24, 2014 at 10:34 AM, Gutierrez, Anita
<> wrote:
> Thanks David, Rick, and Robert--I should have tried these basic
> troubleshooting tricks before bugging the list.  Monday morning. L Rebooting
> the machine did the trick for now.

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