To avoid problems like that, companies should keep central records of all software licenses, make sure that the software is licensed to the company, not to an individual employee, and verify that the contact information is not a personal email that might be deleted if the person who registered the software leaves the company.
At my last job I had a file with license information that was very helpful on a few occasions when Adobe mistakenly believed that products were out of support. On Thu, Oct 23, 2014 at 12:34 PM, Tammy Van Boening <tamm...@spectrumwritingllc.com> wrote: > I am appreciative, also, of the issue finally being resolved, but why does > it have to be so difficult and take so many tries with Adobe? _______________________________________________ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to firstname.lastname@example.org. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.