My Frame 11 license has stopped working. This hasn't happened to any of
my colleagues. One day, I was using ePub and Frame to generate .chm
output. The next morning, when I tried to do the same, Frame popped up a
screen telling me to request a trial license. This caused an ePub error
because it couldn't start Frame. When I tried starting Frame
independently, I got the same thing. I had an immediate deadline to deal
with, so I set up a trial licence of Frame, hoping that ePub could use it.
It couldn't.
For various reasons, I don't have the information I need to access Adobe
support. I'm hoping I can do that on Monday. But, in the mean time, has
anyone had this experience? Any idea why it's happening? Any way to keep
it from happening?
Thanks, Michael
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