Hi all, This issue may have been discussed a month or two ago. I've tried to search the archives but unfortunately I can't access any posts earlier than November. (Is there a trick I'm missing?)
Windows XP Frame 7.0p579 Acrobat 6.0 and 7.0 (several users of both versions have the same result) We are having some trouble with graphics that originate as PNGs in a PowerPoint template. They travel from PowerPoint to Word to Frame with no trouble, but when we PDF the Frame document, they appear either as a white rectangle (in one case) or with a black background (in another). Here are the steps and details: 1. The graphics originated as PNGs--both are white text on a transparent background. They are overlaid on a green background for a white-on-green effect. 2. We can PDF the PPT template just fine; the graphics appear as they are supposed to. 3. We export the slides to Word. The resulting word file can be printed or PDF'd with no trouble; the graphics appear as they are supposed to. 4. We import the Word file into Frame (copied graphics, not referenced). The resulting Frame file looks fine on screen and it can be printed fine--the graphics appear as they are supposed to. However ... 5. When we PDF the Frame file, one appears as white text on a black background (wrong effect) and the other appears as a solid white rectangle (way wrong effect). We've done this procedure a zillion times using other PowerPoint templates and never had this problem. I've compared all the settings I can see between old templates and the new one at every stage (PPT, Word, Frame) and can't see any differences. If anyone can suggest a tip, trick, or solution, I would be most grateful! Thanks, Anita Anita Maria Gutierrez Senior Technical Writer Sage Software, Timberline Campus 15195 NW Greenbrier Parkway Beaverton, Oregon 97006 anita.gutierrez at sage.com Phone (503) 439-7286