Framemaker 7.1, all patches, Windows XP. I have a 12 file book that whenever generated gives the same single error message - unresolved cross-reference in a particular file in the book. When I click on the error message in the Book Error Log, however, I don't "jump" to the same location all of the time - sometimes it's page 1, sometimes page 10, etc. and sometimes, I get that unable to find the error in the file message. I have spent 4 hours trouble-shooting this guide to no avail! Since this is a container file for text insets and I use conditional text, I have done the following:
I have manually checked each and every crosss-reference in the container file itself with all conditions turned on and no unresolved x-refs are found. I have manually checked each and every text inset in the container file with all conditions turned on and have found no unresolved x-refs. I have generated a PDF of the file and checked each and every x-ref for the 'dead link' syndrome and all links work as expected. I have used search and find on the container file with all conditions turned on and I get the message that no unresolved x-refs are found. I have used search and find on the text inset book and have even opned the text insets themselves in the container file and used search and find and I get the message that no unresolved x-refs are found. In frustration and desparation, I even searched for all x-ref markers in the file and found no errant markers. At this point, I am stumped and at a complete loss. The only reason that I am being so anal about this is that SQA rules dictate that the final version of any document checked in must be error-free and right now, I can't say that because I keep getting this single blasted error message. Any and all advice, thoughts, suggestions (virtual sledgehammers) are appreciated. Thanks, TVB Tammy Van Boening Senior Technical Writer Jeppesen Sanderson, Inc. 303-328-4420 tammy.vanboening at jeppesen.com
