To quote an authoritative Adobe employee who used to monitor
and participate on this list, the Distiller 5.0 installation included
in the FrameMaker 7.0 distribution to run "bunny-stomps all over"
any newer version of Acrobat you might have had installed. In
other words, by letting the Distiller install run, you hosed your
current full version of the Acrobat suite. Your only option at this
point is to uninstall all Acrobat components of any version and
then completely reinstall your current Acrobat 7.0 Professional
My opinions only; I don't speak for Intel.
Fred Ridder (fred dot ridder at intel dot com)
[mailto:framers-bounces+fred.ridder=intel.com at lists.frameusers.com] On
Behalf Of pearlrosenberg at nc.rr.com
Sent: Monday, July 31, 2006 4:38 PM
To: framers at lists.frameusers.com
Subject: Can't print to Adobe PDF printer
Windows XP Professional
Adobe Acrobat 7 Professional
I reinstalled FrameMaker 7.0p576 and said "Yes" to installing the
Adobe Disteller 5.O. I can successfully "Save as" a PDF file, but when
I try to print to the Adobe PDF printer, I get the following very
helpful error message -- "An error has occurred."
I tried installing FrameMaker without the distiller, thinking that
maybe it would use one from Acrobat, but FrameMaker could
neither "Save as" nor print to the Adobe PDF printer. I got an error
message saying FrameMaker could not find the distiller.
Does anyone have any suggestions as to how to fix this so I can print
from FrameMaker to the Adobe PDF printer?
BTW, I can't print to the Adobe PDF from Word either.
Thanks for your help.