Hi! I am looking for experiences and advice about using DITA from tech writers who are familiar with real success stories.
I'm the only tech writer here at TuVox, a 70-person startup. I am seriously considering using DITA as the basis of a single-source structured documentation environment. The reasons I want single-source and structure are * re-use, to avoid duplication * multi-channel delivery: ability to re-structure help systems into documents * localization/customization: ability to tailor documentation to individual customers * quick, iterative delivery: respond quickly to emerging needs