Use a hypertext marker in FrameMaker.

1. Make your link, e.g. Email: <hyperlink character
tag>user at domain.com</chartag>
 (I've found you HAVE to use some sort of character tag on a hypertext
marker, otherwise the entire paragraph becomes a link)

2. Select the text of your link and add a hypertext marker as follows:

message URL mailto:user at domain.com

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