Compared to the Adobe.com knowledge bases and the Framer lists, I doubt
whether Adobe technical support will add much value for you. In my opinion,
a support package would likely be a waste of money. Tell them you want a
couple of automation FrameScript scripts instead :-).
> Our IT dept has suggested we get an Adobe support package for problems
> with Framemaker. I personally always use this group instead and will
> continue to do so. Will a support package help the rest of them with their
> problems? And I don't know what kind of problems. We had a problem with
> dropped fonts for awhile, but I found the Dov Isaacs email about PDF
> settings and fixed mine, at least.