Perhaps it is fair to be impressed with the responsiveness of the Adobe QA team, while maintaining a cautious optimism with regard to the Product Management Team...
________________________________ From: framers-bounces+jsgammato=imprivata....@lists.frameusers.com on behalf of Rick Quatro Sent: Fri 9/14/2007 1:05 PM To: Tina Ricks; framers at lists.frameusers.com Subject: Re: I'm impressed with Adobe Hi Tina, I appreciate your thoughts, but if you look at it from a larger perspective, Adobe shouldn't get too much credit here. FrameMaker has had PDF (another Adobe technology) integration for a long time and this should have been fixed before FrameMaker 8 was released. We are not asking for perfect software, but it should at least work as well as previous versions. Yes, we now know that FrameMaker is not dead. But it is evident that it is not getting a lot of Adobe's resources or attention, at least not compared to other Adobe products. Rick Quatro Carmen Publishing 585-659-8267 www.frameexpert.com > Hi all, > > Just thought I'd update the list. Over the last few weeks of working with > Frame 8, I've uncovered two bugs, the most recent of which was not being > able to create a PDF file (File > Save As PDF) when there is a generated > file in the book. > > After I got a workaround from this list, I also got an email from a QA > person at Adobe, who is monitoring this list. I sent off my file to them, > and they have verified the bug and are working on a fix. > > I've worked in software long enough to know that fixes don't happen > overnight, and that there has never been a perfect piece of software in > the > history of the universe. I am impressed by their responsiveness though, > the > fact that they are following this list, and they're actively paying > attention to bugs. > > Tina > > tina ricks | kristina.ricks at verizon.net | 503-531-3233 > > technical writing and editing _______________________________________________ You are currently subscribed to Framers as jsgammato at imprivata.com. Send list messages to framers at lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscribe at lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/jsgammato%40imprivata.com Send administrative questions to listadmin at frameusers.com. Visit http://www.frameusers.com/ for more resources and info.