HI Ted, I had the same problem.
This was the solution that I used given by Paul Schnall from one of my other lists: "I have had the same problem, and it is a little more work but I create the letter using the visio drawing tools and then save it in my favorites. Now I just bring it into the visio file and place it where I like." (OZ: I think it becomes a sort of custom shape - as far as Visio shapes go) You can look up the other suggested solutions in the FM Users' archives under the subject: "visio fonts don't show in FM" (June 22 -25 2007) Orly Orly Zimmerman Technical Writer CPBU Documentation Marvell DSPC - Petach Tikva