Thank you for taking the time to write your e-mails to the Framers E-Mail 
List. Your insight and helpfulness is always greatly appreciated.

Your comment, "Large enterprises are notoriously slow in changing their 
standard software configurations" certainly hits home with me. As a 
manager in a large enterprise, I've been trying to upgrade from FrameMaker 
6 for years now. Sometimes I think we will never upgrade, no matter how 
well I present my arguments to do so. It all boils down to money and 
customer satisfaction. My customers are very happy with my manuals, and 
upper management is loathe to spend money to improve a process that 
currently works very well.

Obviously, you are a tremendous proposal writer. How you justified the 
computer system you use (and a 30" monitor no less) is nothing short of 
amazing to me. If I were to put in a request for such a system, I probably 
could hear my IS department laughing even though we are at opposite ends 
of the building.

Again, thank you for taking the time to monitor and respond to the Framers 
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