Hi Charlie, We had a similar problem directly related to Microsoft Office software. The longer we worked with FM8 in a single session, the higher the likelihood that opening an e-mail through Outlook, opening/creating a Word document, or opening/creating an Excel document would cause FM8 to crash. According to Adobe technical support, FM8 creates a series of temporary files in your Temp folder and then deletes them once you close your session. If you don't have a lot of RAM or have a slow processor, doing anything with Microsoft Office like what I've described will cause it to crash because there isn't enough space in the Temp folder.
You can either make sure your Temp folder is completely empty before every time you start FrameMaker (won't stop the crashes completely), only use FM8 when all Microsoft Office applications are closed, or upgrade your PC. I recently upgraded to a dual core 3.0 GHz processor with 2.0 GB of RAM and haven't experienced a crash since. My co-workers however are still suffering and see maybe 14 crashes a day. Hope this helps. Regards, Morgan _________________________________ Morgan Hayward Technical Writer Husky Injection Molding Systems Ltd. Please consider your environmental responsibility before printing this email. -----Original Message----- From: framers-boun...@lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Charlie Kyle Sent: Tuesday, September 16, 2008 2:19 PM To: framers at lists.frameusers.com Subject: FM8 crashes XP SP2, Pentium 1.5 GHz, 2 GB RAM Tech Com Suite 1.3, FM 8.0p277 With Outlook and FM open, FM seems to crash for no reason and I often get very sluggish performance in Outlook. Users around me report no slow down in their Outlook. Has anyone else had problems running FM8 concurrently with MS Office or other programs? Would a faster processor make a significant difference? Thanks, Charlie Kyle _______________________________________________ You are currently subscribed to Framers as mhayward at husky.ca. Send list messages to framers at lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscribe at lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/mhayward%40husky.ca Send administrative questions to listadmin at frameusers.com. Visit http://www.frameusers.com/ for more resources and info.