We have a user here that is working in Frame 6.0 +SGML in a structured document (yes we are trying to get the customer to update), on a Windows XP machine. When he views and/or prints a page that contains a .cgm illustration, the text is squished or flattened a bit. The same files display fine on some other machines but not all. We have not been able to find a common thread that causes this. We have tried checking every setting in Frame that we can find, copied all the fonts from a "good" machine to his, and tried every print driver in the house including postscript, PCL, and Adobe. IT tells us that all settings on the computers are the same as is the hardware. Strangely enough, it does appear correctly in Frame 8. Has anyone else experienced this dilemma? He can work around it for now by using another system to create his deliverables, but this is driving several of us here totally batty! Thanks in advance for any ideas you can provide.
Sincerely, Lisa Freeman Publications Support Analyst O'Neil & Associates 495 Byers Road Miamisburg, OH 45342 Phone: (937)865-0846 Ext. 3709 E-Mail: lfreeman at oneil.com <mailto:lfreeman at oneil.com> ********************************************************************** Confidentiality Notice The information contained in this e-mail is confidential and intended for use only by the person(s) or organization listed in the address. If you have received this communication in error, please contact the sender at O'Neil & Associates, Inc., immediately. Any copying, dissemination, or distribution of this communication, other than by the intended recipient, is strictly prohibited. **********************************************************************
