Ann, Thank you! That's it. My machine and another coworker's have Nihongo in the list of languages and the other coworkers' Frame software doesn't have that particular language among all the ones listed. The culprit was a stray 2-point paragraph that came in from the author's Microsoft Word file that had Nihongo selected as the language. We didn't notice the blank paragraph since it was so tiny. We have had that happen before with text from Word, where the tiny paragraph is not noticeable until it causes some problem, usually with a keep with next setting.
That explains why we had not run across that error message before: Our computers have a long list of languages in our dictionaries, but that specific, oddball Nihongo language was the one that two of our people DIDN'T have and the other two of us DID. Thank you to everyone who replied so quickly! Wendy -----Original Message----- From: Ann Zdunczyk [mailto:azdunc...@triad.rr.com] Sent: Wednesday, July 22, 2009 11:28 AM To: Wendy McGovern; framers at lists.FrameUsers.com Subject: RE: Unavailable languages message on one person's computer You will get this message if Frame was installed without the additional dictionaries. It looks like on your machine you have the additional dictionaries. Your co-worker did not have the additional dictionaries loaded on their machine. You can reinstall Frame and only pick additional dictionaries be installed. I use to run into this all the time when I worked for AT&T/Lucent's translation department and someone else would install the software and forget to add the additional dictionaries. Adding the additional dictionaries does not change the way that FrameMaker works but you will not get this message if someone creates a file on a machine with the additional dictionaries installed. HTH Z ****************************************************************** Ann Zdunczyk President a2z Publishing, Inc. Language Layout, Translation Consulting, & Template Creation Phone: (336)922-1271 Fax:?? (888)523-2028 Cell:? (336)456-4493 Cell 2:(336)655-4783 http://www.a2z-pub.com ****************************************************************** -----Original Message----- From: framers-boun...@lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Wendy McGovern Sent: Wednesday, July 22, 2009 10:32 To: framers at lists.FrameUsers.com Subject: Unavailable languages message on one person's computer Dear Framers We are stumped. One of the people in our department has just started getting a message when trying to open certain files that the file uses unavailable languages and do we want Frame to update the file to open it. We have never gotten a message like this before. I understand the concept of the language setting in the paragraph designer, where you can set it to some language other than US English (which is what we use) to prevent spell checking. My first thought was that some paragraph tag in the file had inadvertently had the language setting changed. The only problem is, the file opens fine on MY computer with no problem and no language message. So, the problem is with my coworker's computer (she can open some other book files just fine-some will open with no problems and others will open with the language message). She tried quitting out of Frame and restarting the computer. Still got the language message on certain files. We use Windows XP, FrameMaker 7.0. Any ideas on why her computer is glitching and mine isn't when opening the same files? And why her computer problems aren't manifested on ALL our Frame files? Wendy McGovern Publications Editor Pennsylvania Bar Institute 5080 Ritter Road Mechanicsburg, PA 17055-6903 1-800-932-4637, ext. 2257 wmcgovern at pbi.org _______________________________________________