First, let me apologize if this is a topic that has already been discussed. I?ve been on the road working out-of-state contracts for the better part of a year and I?m very out of the loop. That said
Short version: I?ve long had serious problems creating PDFs from within FrameMaker (and other apps), and I now think Acrobat Pro 9 Extended is the culprit. I?m wondering if anyone else has had the same experience or if I?m off base. Long version: I got my first Windows machine a few years ago and installed TCS1. Things went fine for about six months, then the PDF creation problems started. FrameMaker would crash every time I tried either to print to PDF or to distill to a .ps file. The workaround: keep fiddling until I could get a single page to distill. After that, I could usually get the entire document to distill. I now think the problems were introduced when I uninstalled Acrobat 3D (which shipped with TCS1) and installed Acrobat Pro 9 Extended. PDF generation from within FrameMaker remained a major problem for years. I blamed it on the hardware and a few weeks ago replaced the Windows desktop with a MacBook Pro and Bootcamp. I reinstalled TCS1 and again, things ran fine. I was convinced that my problem HAD been hardware related. But then I purchased and installed TCS2.5, which put Acrobat Pro 9 Extended back on my system. Since then, I haven?t been able to distill a single file that's more than one page in length. They all crash FrameMaker (both FM8 and FM9) at the very first page, and I get the identical error messages I got on the old Windows desktop. As a test, I distilled several of these crashing files at a client site running plain old Acrobat Pro 9 and they ran without a hitch. So Has anyone else had similar problems? I haven?t seen Acrobat Pro 9 Extended problem reports on the web. On the other hand, I?ve had identical (and major) problems on two entirely different systems. Can anyone shed some light? Many thanks, --Donna Reynolds
