Check the log and see where the assertion failure occurred, then start from there to diagnose.
The referenced memory error means that FM went to a memory location that was indexed to contain a specific bit of data and found the wrong data or no data. -----Original Message----- From: framers-bounces at lists.frameusers.com [mailto:[email protected]] On Behalf Of Stamm, David-P45904 Sent: Tuesday, January 19, 2010 1:09 PM To: FrameMaker user's list posting Subject: Crashing when saving as .xml Windows XP Professional 2002 SP2 Intel? Core(TM)2 Duo CPU T9400 @ 2.53 GHz 1.59 GHz, 3.48 GB RAM Adobe? FrameMaker? 8.0p277 (structured) On two similar workstations with similar setups, FrameMaker crashes when trying to save two of seven files as XML files. Get same results with both files when choosing either "File?| Save As..." or "File?| Save As XML...?." The other five files are fine. In "Save Document" window, choose "Save" button. FrameMaker displays message, "FmTranslator client got assertion failure." Choose "OK" button. FrameMaker crashes with both customary message plus, "The instruction at . . . referenced memory at . . .. The memory could not be 'read'." Have sent crash logs to FrameMaker failure reporting. Help, please. Thanks! Dave Stamm _______________________________________________ You are currently subscribed to Framers as kmcdaniel at pavtech.com. Send list messages to framers at lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscribe at lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/kmcdaniel%40pavtech.com Send administrative questions to listadmin at frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
