Kelly - There's an interesting point: whether FrameMaker displays a "Save as XML Log." FrameMaker has done so when necessary file or files are missing. With all necessary files present, FrameMaker does not display the "Save as XML Log."
In my quick look through the crash log, I saw nothing meaningful to my non-software-engineer's eyes. Dave Stamm Publications Specialist, Senior Staff General Dynamics C4 Systems, Inc. Battle Management Systems Division 1700 Magnavox Way, Suite 200 We'll hit your targets from here.(tm) Fort Wayne, Indiana 46804-1552 US tel: 260-434-9620 fax: 260.434.9606 dave.stamm at gdc4s.com http://www.gdc4s.com/ This message and / or attachments may include information subject to GDC4S O.M. 1.8.6 and GD Corporate Policy 07-706 and is intended to be accessed only by authorized recipients. Use, storage and transmission are governed by General Dynamics and its policies. Contractual restrictions apply to third parties. Recipients should refer to the policies or contract to determine proper handling. Unauthorized review, use, disclosure or distribution is prohibited. If you are not an intended recipient, please contact the sender and destroy all copies of the original message. -----Original Message----- From: Kelly McDaniel [mailto:[email protected]] Sent: 2010-January-19-Tuesday 14:58 To: Stamm, David-P45904; FrameMaker user's list posting Subject: RE: Crashing when saving as .xml Check the log and see where the assertion failure occurred, then start from there to diagnose. The referenced memory error means that FM went to a memory location that was indexed to contain a specific bit of data and found the wrong data or no data. -----Original Message----- From: framers-bounces at lists.frameusers.com [mailto:[email protected]] On Behalf Of Stamm, David-P45904 Sent: Tuesday, January 19, 2010 1:09 PM To: FrameMaker user's list posting Subject: Crashing when saving as .xml Windows XP Professional 2002 SP2 Intel? Core(TM)2 Duo CPU T9400 @ 2.53 GHz 1.59 GHz, 3.48 GB RAM Adobe? FrameMaker? 8.0p277 (structured) On two similar workstations with similar setups, FrameMaker crashes when trying to save two of seven files as XML files. Get same results with both files when choosing either "File?| Save As..." or "File?| Save As XML...?." The other five files are fine. In "Save Document" window, choose "Save" button. FrameMaker displays message, "FmTranslator client got assertion failure." Choose "OK" button. FrameMaker crashes with both customary message plus, "The instruction at . . . referenced memory at . . .. The memory could not be 'read'." Have sent crash logs to FrameMaker failure reporting. Help, please. Thanks! Dave Stamm _______________________________________________ You are currently subscribed to Framers as kmcdaniel at pavtech.com. Send list messages to framers at lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscribe at lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/kmcdaniel%40pavtech.com Send administrative questions to listadmin at frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
