Thanks to everyone for these suggestions, I'll check it out tomorrow and report back.
David (PS I'm in the UK, so I'm home now) On 16 June 2010 20:31, Fred Ridder <docudoc at hotmail.com> wrote: > I think Art is on the right track for a solution. I seem to recall some > previous discussions of some version(s) of FM having a problem with one > specific PNG color depth option, and the solution was to resave the graphic > from an image editor. For this purpose, the editor in most screenshot > applications (e.g. Snagit) whould work as well as any phancy photo phiddler > (e.g. PhotoShop) you might have available to you. > -Fred Ridder > > > > From: art.campbell at gmail.com > > Date: Wed, 16 Jun 2010 15:15:40 -0400 > > Subject: Re: FM8 8 error message when importing *.png file > > To: dfarbey at yahoo.co.uk > > CC: Framers at lists.frameusers.com > > > > > If everything else is working, I'd open the .png with a photo editor > other > > than the one you used to create it and do a SaveAs PNG again, and try the > > import a second time with the new file. > > > > Most times when I've had a problem importing graphics, it's turned out to > be > > a problem with the source graphic file... > > > > And if your system's been up a while, it wouldn't hurt to clear and > reclaim > > memory by rebooting.... > > > > Cheers, > > Art > > > > Art Campbell > > art.campbell at gmail.com > > "... In my opinion, there's nothing in this world beats a '52 Vincent and > a > > redheaded girl." -- Richard Thompson > > No disclaimers apply. > > DoD 358 > > > > > > On Wed, Jun 16, 2010 at 10:24 AM, David Farbey <dfarbey at yahoo.co.uk> > wrote: > > > > > I am using FM 8.0p277 (installed as part of TCS 1) on Win XP Pro. > > > > > > In the recent past I have had no problem importing *.png graphic files > into > > > FrameMaker 8. > > > > > > Today I tried to import a *.png file and received an error message: > ?The > > > filter encountered an error and could not complete the translation.? I > can > > > import files in other formats such as *.jpg. > > > > > > I had a quick look on the Adobe support forum, but the only references > to > > > this error message appear to be related to importing PDF documents into > > > FrameMaker 7. > > > > > > Any ideas for resolving this issue would be gratefully received. > > ------------------------------ > Hotmail is redefining busy with tools for the New Busy. Get more from your > inbox. See > how.<http://www.windowslive.com/campaign/thenewbusy?ocid=PID28326::T:WLMTAGL:ON:WL:en-US:WM_HMP:042010_2> > -- David Farbey - david at farbey.co.uk Mobile 07879 005 946 Web site/Blog <http://www.farbey.co.uk> Twitter <http://twitter.com/dfarb> LinkedIn <http://www.linkedin.com/in/informationdesign>
