Hi John,

Have you tried removing the <default font> tag? If that doesn't work, can you 
send me a sample of the file and the .isf?

-Matt

Matt Sullivan
Director of Training
roundpeg, inc.
matt at roundpeg.com
714 960-6840

On May 1, 2011, at 1:33 PM, "John Sgammato" <jsgammato at IMPRIVATA.com> wrote:

> When I import my 86-chapter FrameMaker book into RoboHelp, most of my 
> variables come thru fine, but?
> 
> The most important variable of all ? that for the product name ? comes in 
> sometimes in a small size, and in one topic (at least) it comes in  larger, 
> bold, and italic!
> 
> All the misbehaving variables are the same: O-Product = <default font>OneSign
> 
> But they come in three ways (at least) ? the true default font for the 
> paragraph, the smaller 9pt size unbold, and the big blue italic version.
> 
> I cannot state definitively for all 2319 places the variable is used, but in 
> those I have checked there are no Character format overrides or other 
> non-standard treatments.
> 
> Most or all of the problems I have seen have been in headings, but I cannot 
> be sure that is 100% the case.
> 
>  
> 
> Has anybody seen this?
> 
> The only solution I can think of is to convert the variable to text 
> throughout the book and then regenerate, but there must be a better way?
> 
>  
> 
> John Sgammato
> 
> Princ. Tech. writer
> 
> Imprivata, Inc.
> 
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