Now about those questions. On 14/02/13 3:48 AM, Ken Poshedly wrote:
> So the questions: > > * What do those internal error numbers specifically mean? I have no idea and don't really want to know. > * Is/are the error/errors caused by a hardware problem or a software > problem? Looking at the file sizes and the possibility of network latency issues: 1. FM is having problems with processing large chunks of data while the user is persistently making changes. 2. I have had to work with larger files than those with embedded graphics. I have witnessed issues on shared network drives where the network has not been able to keep up with the demands of FM. Mostly, this has caused a slow down and sometimes, for critical functions, crashes. 3. I have found that sometimes it is the graphics embedded that are causing problems. For example, pdfs produced by printing Excel spreadsheets can produce very large numbers of redundant anchor points and very high resolution tiff/eps raster images with high bit-depth (more than 1-bit). 4. In cases where there are persistent crashes, I have recommended copying the shared files onto a local drive space that doesn't have to be C drive. It can be any drive in which the computer has immediate access to the data (not via a network.). Thinking back on the comments from the helpdesker. It may be that this is what was recommended. There does not seem to be any issues with the computer set up, but of course, I have no idea as to its configuration. Alan -- AlphaByte PO Box 1941, Auckland http://www.alphabyte.co.nz
