Anjaneai,
I appreciate the attempts at help but resetting the clock on your computer, particularly if you are tied into a critical network, is one the absolutely stupidest things to do. The unintended consequences are, literally, indefinable. Bill From: framers-boun...@lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Anjaneai S Sent: Tuesday, January 01, 2013 2:41 PM To: Tammy Van Boening Cc: framers at lists.frameusers.com Subject: Re: FrameMaker 10 does not start ("licensing expired") Hi All, I feel sorry for the inconvenience to all of you. I am working to see if I can provide you a solution. Meanwhile, you all can work by the step two in the article, i.e. to reset your clock to a previous date of 2012. I hope to update you all tomorrow. Thanks, Anjaneai On Wed, Jan 2, 2013 at 2:17 AM, Tammy Van Boening <tammyvb at spectrumwritingllc.com> wrote: Also, just talked to a colleague and she gets this same message when she opens FM 10 on her desktop (and it was installed as part of the TCS suite.) It appears to be any FM10 user. TVB From: framers-boun...@lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Tammy Van Boening Sent: Tuesday, January 01, 2013 1:23 PM Cc: framers at lists.frameusers.com Subject: RE: FrameMaker 10 does not start ("licensing expired") I am sure that it is everyone who has FM 10, regardless if it is part of a suite or standalone. I have a longtime client and I access a virtual PC on their network and on this virtual PC FM 10 is installed as a standalone product. I just logged into the virtual PC and attempted to open FM 10 and get the same lousy message. Installing FM 11 as a workaround is not an option as this is not my PC, but my client's. I wouldn't dare install any other SW w/out their permission first. TVB From: framers-boun...@lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Tammy Van Boening Sent: Tuesday, January 01, 2013 12:39 PM To: 'Anjaneai S' Cc: framers at lists.frameusers.com Subject: RE: FrameMaker 10 does not start ("licensing expired") Anjaneai, I went to the site indicated by the link below and attempted Solution 2, even though I have standalone Framemaker. It was not installed as part of an application suite. When I attempt to Deactivate, and then Deactivate Permanently, I receive the message "Please connect to the internet to deactivate" and I AM connected to the internet. I am unable to deactivate my account at all, so I am unable to attempt Solution #2. Also, I did stop and then restart the FlexNet Licensing Services and that did not work either. Like others on this, I am unable to use Framemaker 10. TVB From: framers-boun...@lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Anjaneai S Sent: Tuesday, January 01, 2013 3:47 AM To: Shlomo Perets Cc: framers at lists.frameusers.com; techshoret at yahoogroups.com Subject: Re: FrameMaker 10 does not start ("licensing expired") Hi Shlomo, First of all, a very Happy New Year to all dear Framers! Can you please try the steps suggested here - http://helpx.adobe.com/creative-suite/kb/error-licensing-product-expired-cs4 .html Also, please go to start - run - launch - services.msc and look for 'Flexnet Licensing Service' and restart/start the service. Please share me your findings. Good luck! Thanks, Anjaneai On Jan 1, 2013 3:06 PM, "Shlomo Perets" <shlomo2 at microtype.com> wrote: As of this morning, when starting FM10 a message indicating "licensing expired" shows up, and the program would not run. (likely related to the change of year -- best wishes for 2013!) Other FM10 users in different locations encountered a similar problem. The Adobe chat representative suggested contacting Adobe tech support by phone, where I (expectedly) got a "closed for the holiday" message. FM11, FM9 and FM8 do start as expected. Shlomo Perets MicroType, http://www.microtype.com <http://www.microtype.com/> FrameMaker/Acrobat/Captivate training & consulting * FM-to-Acrobat TimeSavers/Assistants _______________________________________________ You are currently subscribed to framers as anjaneai at gmail.com. Send list messages to framers at lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscribe at lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/anjaneai%40gmail.com Send administrative questions to listadmin at frameusers.com. Visit http://www.frameusers.com/ for more resources and info. _______________________________________________ You are currently subscribed to framers as anjaneai at gmail.com. Send list messages to framers at lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscribe at lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/anjaneai%40gmail.com Send administrative questions to listadmin at frameusers.com. Visit http://www.frameusers.com/ for more resources and info. -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20130101/a38e0715/attachment.html>