Hello Shelly, Are you perhaps using Microsoft Security Essentials [MSE] on your workstation?
I have found from experience with customers that the Microsoft Anti-virus Solution is way too aggressive, and was causing FrameMaker and/or Acrobat Distiller to hand while attempting to print any graphics that contained transparency areas. If your company has a different Anti-virus suite available, I recommend uninstalling MSE, and switching. If you don't have that option, you will need to configure MSE to exclude processes FrameMaker.exe, and Acrobat.exe, and perhaps add folder exclusion too. Regards // Simon BUCH On 06/03/2013 04:56, Shelly Schneider wrote: > > I have cover art using a PDF file. The cover bleeds on all edges. I > have been using this from at least Frame 7 up through Frame 10, with > no issues. My company purchased FrameMaker 11 and Acrobat Pro 11 for a > new 64 bit computer. Frame hangs when I try to Save as PDF or print > to .ps using the Adobe PDF printer, both with the latest updates. A > one-page frame file with just the cover will hang. Other, smaller > pdfs sprinkled throughout my docs cause no problems. If I replace the > cover art with a jpg or png file, I can make a pdf, but the quality is > not the same. > > I reported this to Adobe support, and they worked with me for a while, > but they were unable to reproduce the problem, so that was no help. > Has anyone else had this problem and found a solution that won't > require me to replace the cover art in all my docs? > > I finally found that I can save the cover art as eps with a preview, > and get an excellent quality pdf using the eps art. Yay! And the > preview prevents Frame from displaying eps files as those off-putting > gray boxes, so I'll use that if necessary. > > Thank you!! > > Shelly Schneider > > > > _______________________________________________ > > > You are currently subscribed to framers as simon.buch at m-ais.com. > > Send list messages to framers at lists.frameusers.com. > > To unsubscribe send a blank email to > framers-unsubscribe at lists.frameusers.com > or visit > http://lists.frameusers.com/mailman/options/framers/simon.buch%40m-ais.com > > Send administrative questions to listadmin at frameusers.com. Visit > http://www.frameusers.com/ for more resources and info. -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20130307/0163ae49/attachment.html>