Hello, Does anyone use FrameMaker and then integrate that documentation with Salesforce?
I'm 1 of 1-1/2 technical writers at a start up that creates cloud apps for Salesforce. We are currently using Salesforce Knowledge to create and deliver our documentation. Knowledge is possibly the worst documentation tool I have ever used. We've been looking at various single-sourcing solutions, and we're down to MadCap Flare and FrameMaker. I'm a FrameMaker user from way back - I started with FM+SGML 5.5 in 1999. I developed templates and tools for FM+SGML and FM+XML from 1999-2005. I've used FM 12 in an unstructured environment, and am happy to see the improvements. I'm not sure how many improvements there have been in the structured environment, however. I've tried to contact Adobe, and have gotten a human being to say he'll give my questions to a solutions specialist to answer. Knowing Adobe, I'm not going to hold my breath. My questions are: - Is anyone here writing doc for Salesforce or Salesforce apps? If so, what tools do you use? - Is there a good comparison of the most recent versions of Flare v. FM? The only ones I've been able to find are from several years ago. - Is anyone here using FM+XML (either v12 or 2015) who could answer some specific questions I have about it? We're a Mac house, so I can't just download the trial versions. We understand that we will need to get me set up with a VM and Windows to use the software we choose. Thanks in advance for any help you can provide. ~Robyn -- *Robyn Chittister | Senior Technical Writer* E: [email protected] | P: 925.695.5710 | W: www.vlocity.com <http://www.vlocity.com/> _______________________________________________ This message is from the Framers mailing list Send messages to [email protected] Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to [email protected]
