I have Acrobat X at the moment, not DC, but did you try deleting your "LiveCycle Rights Management" account information? For X, it's
Edit > Preferences > Security, and near the bottom it has a button for "Clear remembered account information ..." (NB: not sure if this is what you need to do, but it's the only thing I could find that had anything to do with accounts.) On Fri, Oct 28, 2016 at 4:46 PM, <[email protected]> wrote: > Bummer... :-( > > ----- Original Message ----- > From: "Monique Semp" <[email protected]> > To: [email protected] > Cc: [email protected] > Sent: Friday, October 28, 2016 3:44:18 PM > Subject: Re: [Framers] how to get Acrobat (shared review) to prompt for > password ? > > > If you right-click on the folder the PDF is in (on the server), do you > get > > the option to "Restore previous versions"? That should be an option for > > either your local drive or the network. > > > If no one has any of the other files in that folder open, I would move > the > > contents elsewhere, restore the folder, then move the contents (except > the > > PDF) back in and override everything. > > Ah, I see. I do have previous versions of the PDF, and can restore them. So > I did. But not surprisingly, this didn't help. The PDF is on my *local* > drive. The only thing on the network drive are the comment files (one > folder > for each shared review doc, and in the folders are the XML files for each > reviewer's comments). > > The problem is that when opening the PDF from my local drive, Acrobat is > supposed to connect to the shared review server, but all it displays is the > "Adobe Acrobat DC cannot connect to the Review Server: <review server>" > message. Acrobat refuses to display the dialog where I can actually enter > the password. > > So there must be something else (outside of the specific PDF) that prompts > Acrobat to ask for server connection credentials. No matter which shared > review PDF I try to open, even ones that I haven't used in a long time, I > have the same problem. > > But thanks for your suggestions, > -Monique > > _______________________________________________ > > This message is from the Framers mailing list > > Send messages to [email protected] > Visit the list's homepage at http://www.frameusers.com > Archives located at http://www.mail-archive.com/ > framers%40lists.frameusers.com/ > Subscribe and unsubscribe at http://lists.frameusers.com/ > listinfo.cgi/framers-frameusers.com > Send administrative questions to [email protected] > -- Lin Sims _______________________________________________ This message is from the Framers mailing list Send messages to [email protected] Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to [email protected]
