Last week I asked about a crash when I try to save to XML (Frame 2015,
structured). After trying everything I could think of, I called Adobe
support. After about an hour or so, the resolution was that if I copied
the problem files to my desktop, I could save them to XML without crashing.
This was kind of weird. They had to actually be on the desktop, not even
a subdirectory under it. It was tedious and annoying to work with the
files, but I was able to save to XML and get on with the rest of my work.
So, I am passing this along as another strategy for dealing with crashes
and corrupted files.
I am still suspicious that some of the recent patches caused the
problem, since I installed them since my last successful save events. I
tried to install Frame on a different computer so I could try it out
without these patches, but naturally, it wouldn't install.
Fred
--
*Fred Wersan* | Principal Technical Writer
*VT MÄK* | 150 Cambridge Park Drive, Third Floor, Cambridge, MA 02140
T: +1.857.209.3469 | F: +1.617.876.0032
fwer...@mak.com | www.mak.com
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